When do live AI prompts appear on a sales call, and how do you tune them?
Posted on
by Pianpian Xu Guthrie
Published Last reviewed By Pianpian Xu Guthrie, Founder and CEO
Direct answer
Why do live AI sales prompts sometimes feel late or too frequent?
Amotions AI waits for a short pause in the conversation before suggesting what to say, so it responds to a finished thought. On fast calls where people talk over each other, pauses are rare, so prompts can arrive after the topic has moved on. You can set how many suggestions appear per minute and choose a compact view that shows only the latest one.
What is Amotions AI?
Amotions AI is a real-time private AI sales coach that delivers in-call guidance, AI roleplay, and post-call scorecards—trained on the customer’s playbook. It does not join meetings as a bot.
What triggers a prompt
Amotions AI listens to both you and the buyer. When there is a short pause, about a second and a half, it looks at what was just said and suggests the next move.
Waiting for a pause means the suggestion responds to a complete thought, not half a sentence. It is also why timing depends on the rhythm of your call.
Why prompts can feel late
When people talk over each other or the call moves very fast, there are fewer natural pauses. The coach waits longer, and by the time a suggestion appears the conversation may have moved on.
This is most common in rapid back-and-forth, like a price negotiation with two buyers on the line.
Why prompts can feel too frequent
On slower calls with lots of pauses, suggestions can arrive often. New reps usually like that. Experienced reps often want fewer.
Settings that help
Suggestion frequency: in the settings gear, set the maximum number of suggestions per minute anywhere from 1 to 12. The default is 8. Lower it if prompts feel busy.
Compact view: shows only the latest suggestion, so an older prompt does not distract you after the topic changes. Expanded view shows them all.
Your playbook: prompts are more useful when your objections and discovery questions are loaded, because the coach can match the moment faster.
Habits that help on fast calls
Leave a short pause after the buyer finishes. It helps the coach, and it helps the buyer feel heard.
Glance at the prompt when you hear a key moment, like a price question, rather than watching the screen the whole time.
After the call, read the scorecard. It covers the moments you might have missed live.
Frequently asked questions
Q1.
How fast do Amotions AI prompts appear?
A.
A suggestion is requested after a short pause of about a second and a half. On calls with few pauses, it can take longer.
Q2.
Can I turn the number of prompts down?
A.
Yes. Set 1 to 12 suggestions per minute in the settings gear.
Q3.
Do prompts change in the middle of a sentence?
A.
Prompts wait for a pause, so they respond to finished thoughts. Use the compact view to see only the latest one.
Q4.
Does the buyer see the prompts?
A.
No. Prompts appear only on your screen, and Amotions never joins the meeting as a bot.
Q5.
What if prompts are not relevant?
A.
Load your own playbook, objections, and discovery questions so suggestions match how you sell.
Next step
Step-by-step: change suggestion frequency: https://amotionsinc.com/blogs/how-to-change-amotions-ai-suggestion-frequency
See what reps see on a live call: https://amotionsinc.com/live-ai-sales-coach-setup
Explore the Amotions AI product overview for real-time call coaching.
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