| Real-time AI coaching | 11 hours / month | 23 hours / month | 44 hours / month | 81 hours / month | Sized to your rollout | 2 hours total |
| AI roleplay | 40 sessions / month | 100 sessions / month | 200 sessions / month | 400 sessions / month | Included | 4 sessions total |
| AI chat messages | 400 / month | 1,000 / month | 2,000 / month | 4,000 / month | Sized to your rollout | 60 messages total |
| Post-call insights & scorecards | Included | Included | Included | Included | Included | Included on your free calls and uploads |
| Transcripts | 40 uploads / month | 100 uploads / month | 200 uploads / month | 400 uploads / month | Included | 4 uploads total |
| Personalization / playbook training | Custom playbooks and personalized coaching | Custom playbooks and personalized coaching | Custom playbooks and personalized coaching | Custom playbooks and personalized coaching | Custom playbooks, workflows, and integrations | Unlimited playbook documents and links |
| Custom AI agents | Included | Included | Included | Included | Included, with integrations | Not included |
| Custom scoring and rubrics | Included | Included | Included | Included | Included | Included |
| Manager dashboards | Basic team dashboard | Basic team dashboard | Basic team dashboard | Basic team dashboard | Advanced admin controls & multi-call insights | Basic team dashboard |
| Works with | Private overlay on Zoom, Teams, Meet, and phone/dialer | Private overlay on Zoom, Teams, Meet, and phone/dialer | Private overlay on Zoom, Teams, Meet, and phone/dialer | Private overlay on Zoom, Teams, Meet, and phone/dialer | Overlay plus custom integrations | Private overlay on Zoom, Teams, Meet, and phone/dialer |
| Support | Self-serve help and in-product guidance | Self-serve help; demo for playbook setup | Self-serve help; demo for playbook setup | Self-serve help; demo for playbook setup | Sales-assisted rollout via Book Demo | Self-serve help and in-product guidance |